ISO 9001:2015 QUALITY POLICY STATEMENT

 

Cargo Carriers International Hauliers (Private) Limited (CCIH) is a logistics company which aims to be the most trusted cross border haulier in the regions in which it operates, exceeding customers’ service level expectations to achieve long term expansion and shareholder value.

Its mission is to support its customers’ success by delivering superior value through the cost-effective, reliable, safe and efficient movement of cargo and to create sustainable growth through operating efficiencies and continual improvement.

We are committed to meeting customer, legal and other requirements in order to continually improve the effectiveness of our Quality Management System. The corporate objectives listed below shall be implemented, measured, analyzed and reviewed through the various CCIH processes:

  • To comply with the requirements of the ISO 9001 International Standard in order to exceed the needs and expectations of all our customers and stakeholders and to increase market share in the regions in which we operate.
  • To optimise revenue through:
    • Route selection
    • Route costing
    • Maximising loaded mileage
    • Minimising empty mileage (recovering costs)
    • Fleet distribution
    • Repeat customers
  • To maximise asset utilisation through:
    • Maximising revenue-generating days
    • Minimising standing time and down time
  • To minimise costs through:
    • Cost efficiency
    • Cost effectiveness
  • To contribute positively to the community and the environment
  • To enhance business development and operations through the use of current Information and Communications Technologies.
  • To retain and develop competent staff

This Quality Policy shall be communicated to all persons working for or on behalf of CCIH to ensure it is understood and implemented throughout the organisation.

Top Management shall regularly review this policy to ensure its continued suitability.